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Key takeaways from this webinar include:

Text for Success: Mayo Clinic and the Patient Experience

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mPulse Mobile, the leader in mobile health engagement, drives improved health outcomes and business efficiencies by engaging individuals with meaningful and interactive dialog.

PATIENT EXPERIENCE

The role of the patient experience at Mayo Clinic

INSIGHTS DRIVEN

mPulse combines technology, analytics, and industry expertise that helps healthcare organizations activate their customer to adopt healthy behaviors.

HEALTHCARE EXPERIENCE

With over 8 years, a hundred million messages sent, and over 50 Health Plan, Provider, Pharma and Wellness customers, mPulse Mobile has the data, experience, and the technology to drive healthy behavior.

Results Focused

mPulse Mobile, the leader in mobile health engagement, drives improved health outcomes and business efficiencies by engaging individuals with meaningful and interactive dialog.

Insights Driven

mPulse combines technology, analytics, and industry expertise that helps healthcare organizations activate their customer to adopt healthy behaviors.

Healthcare Experience

With over 8 years, a hundred million messages sent, and over 50 Health Plan, Provider, Pharma and Wellness customers, mPulse Mobile has the data, experience, and the technology to drive healthy behavior.

About mPulse Mobile

How mobile messaging and texting helps reach key patient experience KPIs at Mayo Clinic, including a 20% reduction in no-shows

REDUCE NO-SHOWS

How to implement an innovative and successful texting program with a 97% satisfaction rating

EASE OF IMPLEMENTATION

About mPulse Mobile

OUTCOMES FOCUSED

Mayo Clinic and mPulse Mobile have been working together for more than three years. In this webinar, Hope Greig, Mayo Clinic's Administrator for Patient Experience, shares details around strategy, implementation and key learnings from delivering innovative texting programs that work.

Hear the world’s leading health system share insights into their patient engagement processes.


"One of the best ways to connect with our customers is mobile. mPulse has been a partner for several years and has helped us deliver on key aspects of our mobile roadmap. It is actually fun collaborating with mPulse to design new mobile solutions for our members."

CHIP STROSNIDER

Director of Technology & Innovation, Kaiser Permanente

Our Customers Say


"We improved our no-show rate by 20%. We were thrilled! It was more than I expected... And we had 97% satisfaction rate."


HOPE GREIG

Administrator for Patient Experience, Mayo Clinic

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